Delivery protection insurance is a great feature for online sellers to offer to instill confidence in their customers.
Whether it is buyer-based meaning the buyer pays a small fee to insure their shipment or seller-based with the seller paying to cover the shipment, delivery protection saves money and keeps customers happier.
Why Do Online Merchants Need to Offer Delivery Protection?
What are the top reasons why every online shop owner should include some type of delivery protection with their mail-order shipments?
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Delivery Protection Saves Money - Whether it is buyer-based delivery protection, which is free to the seller or seller-based delivery protection which is charged to the seller, delivery protection insurance saves retailers money on lost items, lost shipping fees, and lost time. Without it, not only must the seller send a second item at their cost but they must pay shipping fees again and spend time on package tracking and other customer fulfillment issues while dealing with the customer’s claim. Delivery protection insurance reimburses for these costs, while also being the service that handles the customer’s claim directly.
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Delivery Protection Is Easy To Use - Whether using seller-based or buyer-based delivery protection, adding it is as easy as clicking a few buttons while paying. Sellers add it as they create their shipping labels and customers add it in their shopping carts just prior to checkout and payment. Adding buyer-based delivery protection insurance to a shopping cart involves little more than adding a special plugin to the ecommerce website.
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Delivery Protection Makes Confident Customers - One of the biggest challenges that online retailers are facing today is the problem of damaged packages and package theft. More shipments are being sent than ever before and sadly, more packages are being stolen or damaged than ever before, too. The way to get around these issues is by offering delivery protection, so customers know that their purchases are safe. Online stores that offer some type of shipping insurance see higher sales than those that do not, simply for the fact that their customers can feel confident that even if something happens along the way, their money is safe.
Keep Customers Happy With Delivery Protection!
Considering these three great reasons why easy delivery protection benefits every online retailer and their customers, there is no reason not to enroll in a delivery protection insurance service.
Small businesses grow faster when customers know they will always get their purchases in good shape and on time.
Protect customers, increase sales, and save money all at once by offering inexpensive buyer-based delivery protection!